Shipping

We deliver your parcels with the climate-friendly shipping service DHL GoGreen.

DHL Gro Green Logo

Germany

We ship to any address and parcel station.

Delivery time: The delivery time is approx. 2-3 working days.

Costs: The costs are 4,50 € per order.

Free delivery: From an order value of 50,00 € we deliver free of charge within Germany.

Austria

We ship to any address.

Delivery time: The delivery time is approx. 4-5 working days.

Costs: The costs are 7,40 € per order.

Other EU countries

We ship to all other countries in the European Union (EU).

Costs:

0-30 kg: 9,05 € flat rate + 0,40 € per kg
31-60 kg: 18,10 € flat rate + 0,40 € per kg
61-90 kg: 27,15 € flat rate + 0,40 € per kg
91-120 kg: 36,20 € flat rate + 0,40 € per kg
121-150 kg: 45,25 € flat rate + 0,40 € per kg
151-180 kg: 54,30 € flat rate + 0,40 € per kg

Returns

If you have a return, we will be happy to send you a return slip from our shipping service provider DHL by e-mail or post. You can then hand in your parcel at a Deutsche Post branch/parcel station. Please contact our customer service.

Of course, you can also send your return back to us using any other shipping service provider.

This returns processing is not a mandatory requirement for exercising your effective right of withdrawal.